My company is good to me. They give me two 19 inch LCDs to look at all day. Unfortunately, Mercury Interactive isn’t as good to their employees. If they were, their developers would write software that works well on a dual monitor system.

I’ve spent quite some time struggling with a problem in QTP 9 where it won’t click on a button in a dialog box. I didn’t think to try moving the application to the other monitor until I called support. Fortunately, I happened to mention that the dialog was on my right monitor which tipped the support engineer off that I have multiple monitors, and he was able to tell me what the problem is. He said there is little chance of Mercury fixing the problem anytime soon because there is a workaround — only use one monitor.

I’m not writing this to get you to all sympathize with me, but to tell you that there is a way out of this single-monitor bondage. After finding out this is a monitor related issue, I tried switching monitors. Previously I had QuickTest on the primary display and IE on the secondary. I switched that around so that QuickTest is on the right (secondary) monitor and IE is on the left, and it is working beautifully.