I’m waiting for the first HPSU keynote to start. They are playing some pop music and actors dressed as zombies are roaming through the audience. I don’t know who is talking at this session yet.

1:12p - Now a blindfolded tightrope walker is going over the stage while the zombies below try to get high enough to get at him. Presumably to make him part of their zombie army.

1:14p - Oh no, he slipped…but he seems to have grabbed on to the tight rope with his hands. That was a close call.

1:16p - A bunch of preppy types in orange shirts and khakis are dispatching the zombies, and somehow our tightrope walker has shed his blindfold.

1:17p - David Gee just took the stage. He says that whole thing was some sort of metaphor.

1:20p - David Gee says this is going to be the biggest and best HPSU ever, and he seems very thankful to a bunch of sponsors.

1:21p - The first speaker is Tom Hogan, senior vp of software at HP.

1:24p - I’m drifting away…too much marketing speak…

1:26p - Moving on to statistics now. All the statistics seem to spell doom for every business ever.

1:28p - Kids these days…they don’t use email…they use text messaging

1:29p - battery is running low and i left my power cord in the hotel room.

1:49p - I got the power cord. Now that I’m back, they’ve moved on to Q&A. One question on the board, that I want to hear the answer to is why their support site sucks. I bet he doesn’t answer that one.

1:51p - Addressing support:
- They are trying to replace a bunch of people they lost in the transition. I wonder why they lost people. Do they not know how to hang on to their talent?
- They are throwing money at the support site.
- Getting some new helpdesk software.
Sounds like a non-answer to me.

2:02 - This part is wrapping up and none too soon. This hour has been largely free of actual content.